At Layla Byte, we want you to be completely satisfied with your purchase. If for any reason you are not happy, please review our return and refund guidelines below.
Returns
You may request a return within 7 days of receiving your order.
Items must be unused, in their original packaging, and in the same condition as delivered.
To initiate a return, please contact us at [email protected] with your order details.
Refunds
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days.
Exchanges
We currently only replace items if they are defective or damaged upon delivery. If you need an exchange, please contact us at [email protected] within 7 days of receiving your order.
Non-Returnable Items
Products that have been used, altered, or damaged after delivery are not eligible for return or refund.
Certain personal-use items may not be returnable due to hygiene reasons (if applicable).
Contact Us
If you have any questions regarding this policy or need assistance with a return, please contact us at:
Email: [email protected]